Tier 1 · Front Door
Client Intake
Voiceflow chatbot, AI voice receptionist, and practice-area triage — delivering 30%+ more lead conversions at sub-2-minute response time across every channel.
Intake AgentActive
Voice AgentActive
Triage AgentActive
Leads This Week
23
100% responded to
Avg. Response Time
1m 42s
Industry: 13 min
After-Hours Leads Captured
8 of 8
0 missed
Live Intake Feed
Last 5 interactions
- Personal InjuryMaria Santos· 2m agoWeb chat
T-bone collision, seeking representation. Consult booked: Thu 2pm.
Qualified → Booked - Estate PlanningDavid Kim· 47m agoPhone (after-hours)
Needs trust + POA for aging parent. Callback scheduled 9am.
Qualified → Pending Call - Family LawJennifer Walsh· 1h agoWeb chat
Divorce w/ minor children, asset division. Consult booked: Fri 10am.
Qualified → Booked - Business Formation[Anonymous]· 2h agoWeb form
LLC formation + operating agreement needed.
In Progress - Civil LitigationMichael Torres· 3h agoPhone
Contractor dispute, ~$85K at stake. Routed to senior attorney.
Qualified → Booked
Practice-Area Triage Tree
How leads are routed
New Lead Arrives
- Web ChatVoiceflow Bot→Qualify→Book / Escalate
- Phone (business hrs)Voice Agent→Qualify→Book
- Phone (after-hours)Vapi Receptionist→Intake→Schedule Callback
- Web FormIntake Agent→SMS follow-up < 2 min
Intake Agent Configuration
Read-only
- Response SLA
- 2 minutes (all channels)
- Practice areas covered
- Personal Injury · Estate Planning · Family Law · Business Formation · Civil Litigation · Employment · Criminal Defense · Real Estate
- After-hours coverage
- 24/7 via Vapi Voice Agent
- Post-consult sequence
- Email summary → Review request → 30-day nurture
Conversion Metrics
AI intake channels vs. unassisted web form (baseline)
- Web chat (Voiceflow)34%
- Phone (business hrs)61%
- After-hours (Vapi)52%
- Web form (baseline, no AI)8%
Blueprint Insight: 35% of calls to mid-sized law firms go unanswered. 26% never respond to online leads. This system closes both gaps.